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Operations

Review and Reputation Manager

Happy clients go to Google. Unhappy ones come to you first.

5+ hours per week

Time saved weekly

€2,000+ per month in reputation value

Monthly value saved

3x more positive reviews on Google

Key result

What this automation does

After a service is delivered, clients are asked for feedback. Those rating 4 or 5 stars are redirected to leave a review on Google or Trustpilot. Those rating 1 to 3 stars are captured internally so your team can respond before a negative review goes public.

How it works, step by step

1

Service is completed

A job, appointment, or purchase triggers a feedback request.

2

Client rates their experience

A simple 1 to 5 star rating is collected via email or SMS.

3

Positive feedback goes public

4 and 5 star responses are redirected to Google, Trustpilot, or your preferred review site.

4

Negative feedback stays internal

1 to 3 star ratings are captured privately and your team is alerted immediately.

5

Issues are resolved fast

Your team addresses concerns before they become public negative reviews.

What this means for your business

Build a strong online reputation on autopilot

Catch unhappy clients before they leave bad reviews

More positive reviews means more trust and more sales

Understand customer satisfaction trends over time

Ideal for

Restaurants and hospitalityMedical and dental practicesHome servicesRetail businesses

Ready to automate review and reputation manager?

Book an AI audit and we will show you exactly how this automation fits into your business, what it connects to, and how quickly you will see results.