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Sales

🚀Client Onboarding Sequence

New client pays, and a personalised welcome journey starts automatically.

8+ hours per week

Time saved weekly

€1,500+ per month in retention value

Monthly value saved

40% improvement in client retention rates

Key result

What this automation does

From the moment a client signs up, they receive a structured sequence of touchpoints: a welcome message on Day 1, a check-in on Day 3, a progress update on Day 7, an upsell suggestion on Day 14, and a review request on Day 30. Every message is personalised and your CRM is updated at each stage.

How it works, step by step

1

Client signs up or pays

A payment, contract signature, or sign-up triggers the onboarding flow.

2

Day 1: Welcome message

A personalised welcome email with next steps, login details, and key resources.

3

Day 3: Check-in

An automated check-in asking if everything is going smoothly and offering help.

4

Day 7-14: Value delivery

Progress updates, tips, and a soft upsell to relevant add-on services.

5

Day 30: Review request

A personalised request for a review or testimonial, timed for maximum satisfaction.

What this means for your business

Every new client gets a consistent, premium onboarding experience

Reduce early churn by staying in touch during the critical first month

Upsell opportunities are surfaced at the perfect moment

Reviews and testimonials are collected on autopilot

Ideal for

SaaS businessesAgenciesCoaching and trainingMembership businesses

Ready to automate client onboarding sequence?

Book an AI audit and we will show you exactly how this automation fits into your business, what it connects to, and how quickly you will see results.